Handmade refers to products that are made by hand without mass production. Each product is created by an artisan with attention to every detail, making it unique. We use both traditional and modern techniques to bring creative ideas to life and offer you high-quality items.

Each product we create requires a significant amount of time and effort. We carefully select materials, put love and attention into every detail, and work with a limited number of orders to ensure quality. Since there is no automation in handmade production, the cost reflects the craftsmanship involved.

The manufacturing time depends on the complexity and type of the item. Typically, it takes 3 to 10 working days, but for custom orders, it may take longer. We always inform our customers about production timelines so they can plan their order accordingly.

Yes, we gladly accept custom orders! If you have specific requests regarding design, colors, sizes, or materials, just get in touch with us, and we’ll discuss all the details. Every order is a unique opportunity to create something special that perfectly suits your preferences.

We use only high-quality and eco-friendly materials, such as natural fabrics, wood, metal, ceramics, glass, and other natural components. All materials are carefully selected to ensure the durability and safety of each product.

We include care instructions with each product to help you extend its lifespan. Depending on the material and type of item, recommendations may vary. For example, we recommend delicate washing for textile items and avoiding direct moisture contact for wooden or ceramic products.

We understand that sometimes a purchase might not meet expectations, but since our products are unique handmade items, returns are possible only in the case of defects or damages incurred during delivery. Please contact us in such situations, and we will do our best to resolve the issue.

We guarantee the high quality of all our products. Each item undergoes a thorough inspection before shipment. We use only tested materials and carefully monitor each stage of production. We take pride in the quality of our work and are confident that our products will delight you for a long time.

We provide detailed descriptions and sizes for each product on the product page. If you have any additional questions about selection, feel free to reach out to us—we’re happy to help you pick the perfect option. For custom orders, we always clarify all the details to ensure the result meets your expectations.

Delivery times depend on your location and the chosen shipping method. On average, delivery takes 10 to 25 working days, depending on the country. We take care to protect each item from damage during shipping by using quality packaging to ensure it arrives in perfect condition.

We make every effort to securely package each item to ensure it arrives in perfect condition. However, if the product is damaged during delivery, please contact us as soon as possible. We will ask for photographs of the damage to both the packaging and the item so that we can address the situation promptly and offer a solution. We will either replace the damaged item or offer a refund depending on the situation.

Like all handmade items, our products are often made in limited quantities to preserve their uniqueness and quality. Some collections may only be available by special order or in limited quantities, as the manufacturing process takes time and attention.

Yes, once your order is shipped, we will provide you with a tracking number so you can monitor the status of your delivery in real-time.

Each of our products is not just an item, but a work of art created with love and attention to detail. We take pride in offering our customers unique pieces that are not only beautiful but also carry the soul of the artisan, their experience, and their craftsmanship.